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Automated Voice Response

Automated Voice Response
Provider Services
Provider Enrollment
EDI Electronic Billing

Hours of Operation:   24 hours, 7 days a week

Automated Voice Response provides the following information:

  • Check write information. (amounts from the three previous pay cycles)
  • Verify recipient eligibility by MAID number or SSN.
  • Verify claim status within one year.
  • Third party insurance information.
  • KenPac / Lock-in information.
  • PRO Information.

Click here for VIPS Automated Voice Response instructions.

Last Updated 5/15/2019 
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